FREQUENTLY ASKED QUESTIONS

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At Digna, we pride ourselves on keeping our valued customers well informed.
Below you will find some of the most commonly asked questions we hear from our clients.

To pay your insurance online: Log into our payment platform. If you haven’t already, make an account.

Log in to your CareCru account. Click on your name in the top right and select “My applications & coverage” from the dropdown. Select your completed application under “Your existing Coverage.” Here you’ll see a summary of your coverage.

The most important coverage has to be your state’s minimum liability and property damage coverage. More than anything else, you need to maintain car insurance to keep yourself legal to drive. You risk losing your driver’s license and fines driving without it.
  1. Contact your agent to report the accident as soon as possible.
  2. File a police report. Your insurance company will request a police report number.
  3. Wait for an adjuster.
  4. Get a report from the insurance adjuster

Bundling your home and auto insurance comes with benefits that can include: Increased savings. A multipolicy discount could save you as much as 25%, depending on the company and where you live.

Full coverage insures you better than basic coverage. This coverage usually contains a more robust set of auto insurance policies. Together, these policies offer more complete coverage, when compared against basic minimum insurance that states require, and usually include: Comprehensive insurance.

If you carry comprehensive and liability coverage on your personal car, coverage typically will extend to your rental car within the United States. If you’re renting a car in the U.S. of similar value to your personal car, in all likelihood your auto insurance coverage will be adequate for the rental.

Typically there are only three ways to get a copy of your insurance card, through an agent, using the Internet or by the substituting an existing card already in use. Sit down with your agent. Use the Internet. Use your existing card.

You’re allowed to have secondary insurance if you choose. And in certain situations having two plans can help you pay for your healthcare. However, when you have two plans, you also have to pay two premiums and two deductibles — the amount you must pay for medical care out of pocket before your plan pays dollar onel.

If you miss a car insurance payment, you’ll receive a legally required notice of cancellation from your insurer. This notice may come in the mail or by a phone call or email. You’ll usually have 10 to 20 days between the date of the cancellation notice and the date you are no longer covered.

You can take a break from AutoPay for a month if you don’t want to automatically make your next payment. Keep in mind, you’ll still have to pay your bill by the due date. Automatic payments will resume as usual the next month
 
1. Visit the website/ mobile application of your general insurer.
2. Go to the option of tracking the claim status.
3. Enter the required details in the form, such as your claim receipt/ file number, policy number, date of birth, etc.
4. Submit all the details.

You can make changes to your coverage any time throughout the year. Simply call your insurance agent. Policy changes usual take effect immediately. Coverage on a new car added during the policy term starts when you take possession.

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